Rapport can be a pain to Uninstall.
It's difficult, the provided uninstaller within the software doesn't work, it just seems to hang.
You can try to remove it from control panel, but it doesn't always work.
If you've re-installed windows it will be even harder to remove.
You can download the uninstaller from the rapport site here: www.trusteer.com
Or the windows 7 one I used here: RapportSafeUninstall.zip